OUR CUSTOMERS

Case studies

$0m
in Savings per Year
Working for one of South Africa’s big four banks, TorchLight® unlocked a total audited saving of $8 million per year.

How did we do this?

  • Infrastructure audit and rationalisation, including a detailed analysis and intelligent removal of surplus infrastructure; process improvement and change management; and on-site partnership from a dedicated Torch team for 12 months.
  • Best terms of trade, including negotiation with all telecom vendors to secure win-win commercial and contractual agreements.
  • Traffic planning, including intelligent traffic analysis, profiling and near real-time voice routing.
$0m
in Audited Saving
We achieved an audited saving of $3m for a large insurance company in South Africa in 26 months.

How did we do this?

  • Intelligent voice routing.
  • Data infrastructure rationalisation.
  • Technology upgrade and removal of surplus infrastructure.
  • WAN outsourcing feasibility study.
  • Voice and data administration.
  • Adds, Moves, Changes order management.
  • Vendor management
  • Bill payment.
  • Delivery of detailed Cost Centre Reports, Multi-vendor Analysis and Projection Reports.
  • Mobile Lifecycle Management and assertive administration of over 1 000 voice and data connections.
  • Customised corporate governance enforcement on mobile policy.
$0m
in Telecom Saving
Torch secured an audited $2,7m telecom saving for a major retailer in South Africa in 31 months.

How did we do this?

  • Infrastructure centralisation and rationalisation, including the intelligent removal of infrastructure surplus to the client’s Shared infrastructure requirements.
  • Deployed Virtual Private Voice Network.
  • Usage profiling, benchmarking, abuse and fraud flagging.
  • Shared infrastructure chargeback; reporting and monitoring internal group chargeback.
  • Billing services management and vendor settlement as well as internal allocation.
  • Group voice centralisation and centralisation of the finance function and vendor management.
  • Standardisation on policy, procedures, vendors, equipment and maintenance.
  • Traffic Planning, including intelligent traffic analysis, profiling and routing.
0
Different Telecom Carriers
Torch provides innovative monthly Telecom Expense Management (TEM) reports to a multinational technology company operating in 9 countries in the Sub-Sahara African region, including Nigeria, South Africa and Kenya.*

How did we do this?

  • Detailed billing data received from 22 different telecom carriers across 8 different companies, including MTN, Airtel, Orange, Safaricom, Sonnetel, Tigo and Vodacom.
  • The TEM suite of reports provided visibility of fixed and mobile costs for subscriptions and usage, giving insights to the cost per traffic type, per carrier and up to 12 months of historical usage trends.
  • The reports available range from the individual user level, to cost centre and country level, up to regional continental level. Our reports also identify Top 20 users across a variety of cost and usage categories.
  • The visibility shown in the suite of reports allows for corrective action to reduce costs at both an individual and managerial level.
  • Trend information in the reports enables immediate identification of anomalous monthly costs and provides an overall view of cost movement.
Menu