OUR CUSTOMERS

R 600,000,000

Customer Savings since 2004

Torch has serviced customers across all sectors and achieved savings in fixed voice, fixed data, and mobile voice and data.

AGRICULTURAL

BANKING

RETAIL

ERICCSSON

PATHOLOGY

BUILDING SUPPLIES

SECURITY

ENGINEERING

FOODSERVICES

LEGAL

HOSPITALITY

PACKAGING

INSURANCE

LOGISTICS

MANUFACTURING

MINING

AUTOMOTIVE

CONSULTING & ADVISORY

INFORMATION TECHNOLOGY

PHARMACEUTICAL

Agricultural

Banking

  • Infrastructure audit and rationalisation, including a detailed analysis and intelligent removal of surplus infrastructure; process improvement and change management; and on-site partnership from Torch team.
  • Best terms of trade, including negotiation with all telecom vendors to secure win-win commercial and contractual agreements.

$3m of audited savings achieved of for a large insurance company in South Africa in 26 months.

Retail

  • Infrastructure centralisation and rationalisation, including the intelligent removal of infrastructure surplus to the client’s Shared infrastructure requirements.
  • Deployed Virtual Private Voice Network.
  • Usage profiling, benchmarking, and abuse and fraud flagging.

Whatever Ericsson is

  • TEM suite of reports providing visibility of fixed and mobile costs for subscriptions and usage.
  • The reports available range from the individual user level, up to regional continental level, and reports also identify Top 20 users across a variety of cost and usage categories.
  • Visibility allows for corrective action to reduce costs at both an individual and managerial level.

Pathology

Building Supplies

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Security

Engineering

Foodservices

Legal

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Hospitality

  • Mobile Lifecycle Management and assertive administration of over 800 voice and data connections.

Packaging

Insurance

  • Intelligent voice routing.
  • Technology upgrade and data infrastructure rationalisation.
  • Mobile Lifecycle Management and assertive administration of over 1 000 voice and data connections

Logistics

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Manufacturing

Mining

Automotive

Consulting & Advisory

Information Technology

Pharmaceutical

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