What is Torch Telecoms Procurement Facilitation?
As a leading specialist with over 15 years of experience in the field of Telecoms, Torch Telecoms Lifecycle Management Specialists have developed a Telecoms Procurement Facilitation process to support Telecoms buying for our Customers. The purpose of the process is to ensure Customers gain proposals, based on needs which can be evaluated and adjudicated in the shortest time possible.
This service is designed specifically to provide a support function to Procurement and IT departments. Our specialist teams will manage the RFP from data gathering and needs analysis, to creating the documentation and issuing the RFP to service providers, to the collection, evaluation and presentation of the responses up until contract review. Torch will ensure vendor compliance and a fully auditable and well managed process is executed on behalf of our Customer.
Torch Procurement Facilitation Operating Modules
Data Gathering. Gather all relevant invoices, itemised billing reports, asset registers, network topography details and contracts to provide a complete and accurate picture of the Customer’s current Telecoms infrastructure and consumption. Torch will parse, load, and normalise the data as required for TorchLight® to perform the necessary Baseline Analysis.
Understanding what you have
Baseline Analysis. The Baseline Analysis provides a critical reference point for assessing changes, impact and commercial benefit as it establishes a basis for comparing the technical and commercial offerings before and after an implementation. The baseline will include, but not be limited to, current specifications; consumption patterns and cost of the Customer’s Telecoms estate.
Understanding what you need
Needs Analysis. Torch will identify, define, review and document the Customer’s specific technical, contractual, service delivery, regional and commercial requirements and constraints for the required solution. This will be done in conjunction with information from all relevant the Customer stakeholders (IT, Finance, Procurement), and Customer provider(s). Taking into account the Quality of Service in relation to the application requirements, service levels, the needs identified through this process will shape and define the criteria and weightings that make up the RFP Evaluation Matrix. The Evaluation Matrix ultimately determines and underpins Torch’s recommendations.
We take care of the compliance
Requestfor Proposal (RFP) Creation and Issue. Torch will manage the RFP from creating the documentation and timelines to the issuing of invitations to the qualified vendors to participate in the closed RFP.
We deal with the carriers and vendors
Evaluation of Responses. Torch will evaluate vendor responses on behalf of The Customer in accordance with the agreed upon evaluation criteria matrix, as provided by The Customer. Torch will review pricing competiveness; quality of technical solution; after sale support and SLAs; contractual compliance; regional presence and reference customers. The evaluation phase involves two rounds. Both Round 1 and 2 will encompass an initial review of the proposal determining completion and coherence. This will be followed by Torch’s submission of clarifying questions to vendors. A final analysis will then be performed, providing a summation and comparison of all vendor proposals. The second round evaluation will be commercial in nature where only revised vendor pricing will be reviewed.
We prepare the options for review
Findings and Recommendations. Based on the aforementioned thorough commercial, contractual, technical and support evaluation of vendor responses, Torch will present its recommendation as to which vendor proposal is most aligned to The Customer’s needs.
Torch Procurement Facilitation Commercials
Facilitating a procurement process is dependent on specific customer requirements and as such, Torch as developed an effort estimation methodology to calculate the fees payable by the customer on a case by case basis.