Telecommunications has traditionally been defined as the transmission of information, as words, sounds, or images, usually over great distances, in the form of electromagnetic signals, as by telegraph, telephone, radio, or television. The methods for the transmission of information has however evolved and as we all know can now be done via cellular, fibre, broadband, Wi-Fi, networks, datacentres, cloud, and satellite.
So in short, telecommunications includes all methods to transmit information such as text, words, sounds, images all over the world.
Telecom Expense Management, or TEM, is the overall management of a customer’s Telecommunications environment or estate.
At Torch we have categorised Telecom Expense Management into four core services. Depending on the needs of the customer, the four services can be deployed simultaneously or as individual services. It really depends what outcomes the customer wants to achieve.
Telecom Expense Management
EVERY USER, EVERY ISSUE, EVERY DAY
Torch Administrative Outsource is a potent, modular, outsource based management methodology that supports every user, every issue, every day. Our highly experienced, well trained staff support Customer users and keep informed every step of the way.
DEFINE, REQUEST, EVALUATE, ADJUDICATE
A Telecoms Procurement Facilitation process to support Telecoms buying for our Customers. The purpose of the process is to ensure Customers gain proposals, based on needs which can be evaluated and adjudicated in the shortest time possible.
As a leading specialist with over 15 years of experience in the field of Telecom, Torch Telecom Lifecycle Management Specialists have developed more than 70 Savings Initiatives to unlock savings for our Customers. The goal is to reduce direct and indirect operational costs across the Telecom estate for our Customers.