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Telecom Expense Management
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Let's First be clear what we don't do:
We don't sell any telecom products.
We don't represent any third-party telecom vendors, carriers, operators or networks.
We don't want to route or switch any of your traffic.
‘With telecom expenses often accounting for up to 20% of firms' overall IT budgets, enterprises and SMBs alike understand that inconsistent processing and auditing of telecom invoices is no longer acceptable. Most firms now realize that they don't have the internal competency or available resources to effectively manage the sheer complexity of these invoices, putting TEM solutions on the "must-do" agendas of organizations in all sectors and sizes over the next 12 months.’

- Forrester Research
Service Application

What we DO do - Torch TEM offers a variety of professional services to complement your organisation’s telecom efforts.

TEM Interventions
After thorough modelling and an initial audit of your telecom estate, numerous efficiency-gain opportunities will be identified along with a detailed programme and projected benefit. These Business Case Motivations are then implemented by the Torch TEM team with your participation to achieve the stated objectives.

Managed Services
Torch TEM has a comprehensive suite of telecom administration and management services to supplement or complement your telecom team on a fit-for-purpose basis.

Outsourced Services
An extension to our Managed Services offering, outsourcing important yet mundane telecom administration frees your resources to concentrate on more strategically important matters while ensuring an expensive cost component is well managed.

Bureau Reporting Services
‘If you can’t report on it, you can’t manage it’ is a concept that aligns directly with our company slogan to make things visible. With over 50 unique reports detailing expenditure and behaviour both internally and externally, we ensure that every single telecom cent is under management, either yours or ours.

Strategic TLM Consulting
Supporting a one-, two- or three-year IT strategy with a telecom lifecycle management (TLM) plan can be a difficult task. We apply our knowledge of the market and a practical application of industry trends to achieve company goals.