TorchNEWS: 920 Dormant SIMS Cancelled, Awarded Telecom Expense Audit, Awarded Mobile Managed Service Contract, Renewed Mobile Managed Service Contract

Torch finds and cancels 920 dormant SIMS for Customer

Torch finds and cancels 920 dormant SIMS for a national RSA leader in financial services. Our customer had the need for a once-off clean-up of their SIM estate. Torch followed our tried and tested process to identify which SIMS were sitting idle and could be terminated. We are very pleased with the result we have been able to achieve for our Customer.

Torch awarded Telecom Expense Audit

Torch secures Telecom Expense Audit for leading South African manufacturer of chlorine, caustic soda and chlor alkali derivatives.

Torch is looking forward to conduct our Telecom Expense Audit for this customer. The scope of the Torch Telecoms Expense Audit is all expenditure on the telecom estate relating to Fixed Voice, Fixed Data, Mobile Voice, and Mobile Data items.

Torch secures new Mobile Managed Service Contract

Torch secures new Mobile Managed Service contract with leading South African developer and manufacturer of equipment and systems associated with the safeguarding, collection and processing of cash notes within the retail environment.

Toward the end of 2018 Torch initiated a proof of concept of our outsourced mobile management service. The proof of concept ran for approximately three months, during which all parameters were tested successfully. Torch is delighted to have been awarded the outsource, the services of which will include Asset Tracking and Management, Vendor Management, User Incident Management, Billing and Contractual Compliance, Reporting, Dispute Resolution, Vendor Settlement, Governance and Compliance.

Torch renews Mobile Managed Service Contract

Torch renews Mobile Managed Service Contract with the leading hospitality company in Southern Africa. Torch is delighted to have been given a contract renewal and look forward to continued service delivery for our Customer.

Torch provides an outsourced service of the management of the mobile devices. Torch supports every user, every issue, every day. Services include Asset Tracking and Management, Vendor Management, User Incident Management, Billing and Contractual Compliance, Reporting, Dispute Resolution, Vendor Settlement, Governance and Compliance.

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