TorchNEWS: R 100 000 Customer Credit, MPLS and DIA Management, Renewed Mobile Device Management

Torch awarded Management of MPLS and DIA RFP for Customer

Torch awarded Management of MPLS and DIA RFP for a global leader in international transport & logistics with the largest integrated logistics network in Africa.

Our customer required MPLS and DIA solutions at their locations in South Africa, South DRC, South Sudan, Tanzania, Uganda, and Zambia. Torch appointed to manage the RFP from writing the RFP, including the evaluation and negotiation process, to the awarding of the successful bidders. The RFP scope included fixed termination contract dates and bench-marking.

Torch awarded the management of the RPF because of proven industry knowledge and expertise.

 

Torch renews Mobile Managed Service Contract

Torch renews Mobile Managed Service contract with national insurance customer leading South African financial service provider of short-term insurers, long-term insurer, health insurance as well as insurance and personal finance comparison platforms.

After many years of service to our Customer, Torch is delighted to have been given a contract renewal for an additional 12 months.

Torch provides an outsourced service of the management of the mobile devices. Torch supports every user, every issue, every day. Services include Asset Tracking and Management, Vendor Management, User Incident Management, Billing and Contractual Compliance, Reporting, Dispute Resolution, Vendor Settlement, Governance and Compliance.

 

Torch secures R 100 000 credit for Customer

Torch secures R 100 000 credit for the largest retailer of building materials and associated products throughout South Africa, Namibia, Lesotho, Botswana, Swaziland, Malawi and Zambia.

Torch is always very excited when we find credits for our customer, we are thrilled to have secured the credit. The credit was identified during our standard monthly contractual and billing reconciliation.

Torch provides an outsourced service of the management of the mobile devices. Torch supports every user, every issue, every day. Services include Asset Tracking and Management, Vendor Management, User Incident Management, Billing and Contractual Compliance, Reporting, Dispute Resolution, Vendor Settlement, Governance and Compliance.

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