What are the Torch Savings Initiatives?
As a leading specialist with over 15 years of experience in the field of Telecom, Torch Telecom Lifecycle Management Specialists have developed more than 70 Savings Initiatives to unlock savings for our Customers. The goal is to reduce direct and indirect operational costs across the Telecom estate for our Customers.
Our specialist teams quantify expenditure across all your Telecom services to identify and implement savings opportunities in the shortest time possible. Savings are checked and reported on for 12 months from time savings are first realised.
Although not required, it is highly recommended that the Torch Administrative Outsource Service is considered for deployment along with the Torch Savings Initiatives. Designed and built by Telecom Lifecycle Management Specialists, the Torch Administrative Outsource is a potent, modular, outsource based management methodology that supports every user, every issue, every day.
Why use Torch for Telecom Savings Initiatives?
One of the questions we often get asked is: “Why should we use Torch, why can’t we just find savings ourselves?” The truth is that any business can negotiate savings in terms of a price, but the Torch savings initiatives are about a lot more than just negotiating a price.
Complexity of Telecom
A common mistake businesses often make is that they underestimate the complexity involved when it comes to Telecom contracts and pricing. The result is that business executives simply expect their IT and/or Procurement departments to be Telecom industry experts, which is unrealistic. The complex nature of Telecom carriers billing systems and rules makes it very easy for customers to be overcharged.
We have found savings opportunities for every company we have ever audited that were “doing it themselves”.
Torch, with over 15 years of experience in the field of Telecom, have become Telecom Lifecycle Management Specialists. We have developed more than 70x Savings Initiatives to unlock savings for our Customers. The goal is to reduce direct and indirect operational costs across the Telecom estate for our Customers.
Time, Resources, and Priority
Further major factors that business executives underestimate is the sheer volume of data that needs to be reviewed to find savings. The time, the resources required (know-how, people, industry knowledge, and technology) to ensure savings are contractually negotiated, implemented, and tracked for accuracy after the fact, and of course the reality that IT and Procurement departments have other priority items that require ongoing attention, are often not considered.
- IT is typically focussed on networks, user connectivity, data management, cyber security and all things that go with making sure the staff can work and that customers can be serviced.
- Procurement is typically focussed on procurement processes and compliance.
These departments are generally already working at maximum capacity. Frankly, they simply don’t have the time or the resources to focus purely on savings initiatives, nor is it typically their top priority.
Torch has all of the above. We have the time, we have the resources, and for us it is priority number 1 to find Savings Initiatives for our Customers. We have the experience, we have an in-depth understanding of the industry, we know the role-players, and we have technology specifically designed to analyse complex Telecom data sets.
R 600,000,000
Customer savings since 2004
Torch Savings Initiatives Track Record
Our specialist teams quantify expenditure across all your Telecom services to identify and implement savings opportunities in the shortest time possible. Savings are checked and reported on for 12 months from time savings are first realised.
TOTAL SAVINGS : R 17,785,935.38
Torch Savings Initiatives Operating Modules
We get your money back
Billing Optimization. We identify instances of billing errors and contractual non-compliance and secure the rebate or refund due to you. This includes removing any billing process inefficiencies that result in unnecessary interest charges or penalties due to late payments.
Pay only for what you need
Infrastructure & Subscription Rationalisation. We review all your Telecom services, assets, equipment and subscriptions, across data and voice, that you are currently paying for and then remove all that is surplus. We clean up, streamline and right size the base including optimising packages within the base.
The best contracts and terms of trade
Commercial and Contractual Terms of Trade. Torch will review and negotiate rental agreements in order to enhance the terms of trade, increase the commercial benefits and ensure the price per unit on the rental of voice and data access infrastructure and services is market related.
The best voice solutions
Voice Traffic Optimisation. We ensure that every second of voice traffic within or leaving your telecom network attracts the most favourable rate possible. Whether using traditional phone lines, VoIP, or cell phone connections, we audit and benchmark the costs in an effort to improve commercials.
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Inclusions
- VoIP
- Per second billing
- Supreme Call
- Closed user groups
- On-Net products
- Single number call solutions
- SmartAccess: FreeCall, ShareCall or MaxiCall implementation
- Cancel numbers surplus to requirement
- Number Migration
- Mobile Package Optimisation
- International Roaming: Cost Reductions
The best mobile data solutions
Mobile Data Optimisation. All mobile data products will be audited from a contractual, commercial and consumption perspective in an effort to improve on current commercial and service offerings.
Other helpful cost saving solutions
Text Message Contact | Phone Book | Conferencing | Single Number. Advice on cost-effective bulk messaging solutions. Investigating the relevance of phonebook page marketing. Conferencing solutions. Implementation of a single number call solution, making it easy for your customers to reach you no matter how many offices you have, or where they are located.
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Inclusions
- Text Message Contact Solution
- Short Code
- Bulk SMS
- Subscriptions/SLA/Maintenance/Reports
- Strategy Optimisation
- International SMS
- Phone Book
- Phonebook entry removal
- Single entry per site/brand
- Web optimisation
- Conferencing
- Voice Conferencing
- Video Conferencing
- Single number call solutions
- SmartAccess: FreeCall, ShareCall or MaxiCall implementation
- Cancel numbers surplus to requirement
- Number Migration
Eliminate user abuse
Demand Management. Torch will drive down usage, abuse, and ultimately cost of telephony through a combination of policy and demand management tools.
