Dispute Resolution

Where variances have been detected, we raise the disputes with the vendors and ensure that credits are passed, and that corrective measures are taken to resolve the root cause.

The Torch Administrative Outsource consists of Asset Tracking and Management, Incident Management and User Support, Vendor Management, Reporting, Governance and Compliance, Optimization, Billing and Contractual Compliance Verification, Vendor Settlement and Internal Allocation, and Dispute Resolution.

Contact Torch Telecom Lifecyle Management today for assistance!

For detailed information about the service, please click here.